Customer Portal System

Invoice Payment

Query invoice information, credit card payment


Invoice payment and invoice information management on the customer portal

Our online customer interface allows for simple, fast, and secure management of invoices. Users can query their invoice information at any time, review their past payments, and conveniently settle their current debts via credit card – all with a few clicks.

Querying invoice information

The system displays invoices by usage site in an annual breakdown, so customers can easily review their consumption and payments. The transparent list helps in quick navigation, whether it's the current or a past period.

The status of invoices is displayed clearly with color coding:

  • Green mark: paid invoice
  • Red mark: unpaid invoice

This clear visual distinction helps to immediately identify items still to be settled.

Credit card payment

A secure credit card payment option is available on the online interface. Unpaid invoices can be settled directly from the list, so there is no need for a separate bank transfer or an in-person visit. The payment process is fast, simple, and concludes with an immediate confirmation.

Downloading past invoices

The system provides the option to download and view past invoices. This facilitates archiving, accounting, or potential reconciliation. Customers can access past documents at any time, so all important information is available in one place.

Benefits

  • 24/7 online access
  • Fast and secure credit card payment
  • Transparent, annual invoice view
  • Color-coded status marking for easy identification
  • Simple invoice download option
  • Less administration and fewer in-person visits
  • Time savings and convenient administration
  • Up-to-date information on a single interface