Management of usage sites assigned to the Customer
Usage Site Management on the Customer Portal
The customer portal's usage site management function allows customers to manage all usage sites belonging to their contracts on a single, transparent online interface. Whether it's a residential or business property, multiple sites, or different metering points, the system ensures simple review and updating of data.
After logging in, customers can see all usage sites belonging to them listed. The overview view contains the most important data, such as:
The structured display helps in quick navigation, especially in the case of multiple properties or sites.
A detailed datasheet belongs to every usage site, where information related to the specific place is available, such as meter IDs, contract parameters, or contact details. This allows the customer to find all important information in one place.
Customers can modify or update certain data directly on the online interface. The system ensures data currency and sends electronic confirmation of changes if necessary. This reduces the need for paper-based administration and in-person visits.
The customer portal provides the opportunity for multiple usage sites to be connected to one user account. This is particularly advantageous for customers who own multiple properties, sites, or metering points, as all data and administration are available on a central interface.
