Data management, handling and modifying Customer and contract data
Data Registry on the Customer Portal
The Customer Portal's data registry function provides the opportunity for customers to manage their personal and contract data online in an up-to-date, secure, and convenient way. The aim of the system is to allow data modification to happen quickly, transparently, and without an in-person visit, while ensuring data accuracy and authenticity.
Customers can view their registered personal and contact details within their own profile. The interface clearly indicates the currently recorded information, making it easy to check its correctness.
It is possible to modify personal data, for example:
After recording the modifications, the system provides feedback on the successful save.
The Customer Portal provides an easy-to-use interface for modifying basic data – such as e-mail address and phone number. This is particularly important for continuous and smooth communication, as fresh contact details ensure that every notification and information reaches its destination.
Customers can access their contract data, view relevant information, and – according to the system's permission settings – initiate the modification of certain data. This increases transparency and reduces the possibility of misunderstandings.
The data registry function also supports file uploading. Customers can attach documents electronically, for example:
Uploaded documents are recorded securely, so there is no need for paper-based submission or in-person visits.
